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Terms & Conditions

Effective Date: September 1st, 2024

Privacy Policy

At Educacion Global, Inc., we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and industry standards for US Short Code Terms of Service, including the A2P 10DLC Campaign Approval Requirements.

1. Information We Collect

We collect and process personal data, including but not limited to:

  • Name
  • Email address
  • Contact information
  • Mobile phone number
  • IP address
  • Usage data

2. Use of Information

We use your personal data for various purposes, including providing and improving our services, responding to your inquiries, ensuring GDPR compliance, and managing our SMS and short code messaging programs. Your mobile information will not be shared with third parties or affiliates for marketing/promotional purposes.

3. Protection of Information

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures such as SSL encryption to protect your data during transmission. We implement security measures to protect your data, but no method of transmission over the internet is entirely secure. Please take necessary precautions.

4. Disclosure of Information

We do not share your personal information with third parties except as required by law or as necessary to provide our services. We may share your information with our trusted partners who assist us in operating our website or providing our services.

5. Cookies and Tracking

We use cookies and other similar technologies to collect information about your visit to our website. You may disable cookies in your browser settings, but please note that some features of our website may not function properly without cookies.

6. Your Rights

You have the right to access, rectify, or delete your personal information, as well as the right to object to or restrict its processing. If you wish to exercise any of these rights, please contact us using the information below.

7. Updates to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us at sos [at] educacion.global

9. SMS and Short Code Terms of Service

By opting into our SMS or short code messaging program, you agree to receive recurring messages. Message and data rates may apply. To cancel the SMS service at any time, text "STOP" to the short code. If you need assistance, text "HELP" to the short code or contact us at sos [at] educacion.global.

Terms of Service

1. Acceptance of Terms

By accessing or using Easy Nex, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use the service.

2. Description of Service

Easy Nex is a Software as a Service (SAAS) platform that allows users to create virtual conversational agents using a no-code tool. Users can interact with these agents, share them, edit and improve public agents, and contribute to the community.

3. Registration

To use Easy Nex, users must be at least 18 years old or have a parent or guardian present at any time the software is used. Users are responsible for keeping their account information accurate and secure, and they are also responsible for any activity that occurs under their account.

4. User Content

You retain ownership of any content you create using Easy Nex. However, by using the service, you grant Educacion Global, Inc. (a.k.a. Easy Nex) a non-exclusive, worldwide, royalty-free license to use, modify, and distribute your content for the purpose of enhancing and improving the service, as well as for research and development, content optimization, and other related purposes.

5. Prohibited Uses

You agree not to use Easy Nex for any unlawful, harmful, or unethical purpose.
This includes but is not limited to:

  • Violating any applicable laws or regulations.
  • Infringing on the rights of others.
  • Transmitting harmful code or malware.
  • Harassing, threatening, or otherwise harming others.

6. Modifications to the Service

Easy Nex reserves the right to modify, suspend, or discontinue the service at any time without notice. We are not liable for any modification, suspension, or discontinuation of the service.

7. Termination

Easy Nex may terminate your access to the service at its sole discretion, with or without cause, and with or without notice. You may also terminate your account at any time.

8. Disclaimer of Warranties

Easy Nex is provided "as is" without any warranty of any kind, either expressed or implied. We make no guarantees regarding the accuracy, reliability, or availability of the service.

9. Limitation of Liability

Easy Nex is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

10. Governing Law

These Terms of Service are governed by the laws of Delaware.

11. Contact Information

If you have any questions or concerns regarding these Terms of Service, you may contact us at sos [at] educacion.global

12. Charges and Payment

Easy Nex offers different pricing tiers:

Free Tier: The service is free to use, and users can create and share agents (a.k.a. Nex Bots).
Basic Plan: This tier costs $29 monthly and allows you to connect your Nex Bots with up to 2 phone numbers via WhatsApp and includes 100 credits.
Pro Plan: This tier costs $59 monthly and allows you to connect your Nex Bots with unlimited phone numbers via WhatsApp, share them with your coworkers and includes 1,000 credits.
Enterprise Plan: The Enterprise Tier starts at $999 yearly and allows companies to build custom tailored services.

Additionally, there is an extra $1 monthly fee for credits used outside of your included limits.
Each credit is valid for each customer that contacts your phone numbers. If you have multiple phone numbers, you would only pay for each unique customer.

Unused credits expire every month.

Pricing is subject to changes, and it may or may not be notified in advance.

Payment Details:
1. All transactions will be performed at the platform's discretion.
2. In the event that a payment is not completed, it will be retried for the next 90 days until it's charged successfully.
3. If a user removes their payment card, the service will not be available until valid payment information is provided.

New Ideas:
We are actively exploring new features and enhancements to improve your experience with Easy Nex. Keep an eye on our updates for exciting developments in the near future.

Community Guidelines

Welcome to our community! To ensure a positive and respectful environment, we've established these Community Guidelines.

1. Be Respectful

Treat others with kindness and respect. Harassment, hate speech, discrimination, and bullying will not be tolerated.

2. Keep it Safe

Help us maintain a safe environment. Do not share personal information or engage in harmful activities.

3. Share Knowledge

Contribute positively to discussions. Share your knowledge, insights, and experiences.

4. Respect Privacy

Respect the privacy of others. Do not share or seek personal information without consent.

5. Report Concerns

If you encounter any violations of these guidelines, please report them to our moderation team.

6. Stay Positive

Spread positivity and support fellow community members. Let's make this a welcoming place for all.

7. Follow the Rules

Adhere to our terms of service and any specific rules or policies for the platform. Violations may result in consequences.

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